Paying attention to what matters, when it matters – The Evergreen Show – Episode 19
How do you know when you've lost a customer? How can you be sure your sales team is actually doing what you expect them to? Shawn and Noah talk about
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The Evergreen Show
Are You Making Customers Hate You? – The Evergreen Show – Episode 18
Why do some customers seem destined to cause problems for your company? Is it just them, or is there something you could be doing differently to win over these difficult
We’ll Bet You $5M You Don’t Need That Training – The Evergreen Show – Episode 17
If you think your salespeople need more training, there's a 95% chance you're dead wrong. Shawn and Noah introduce the $5M cash test, which you can use immediately to see
The Evergreen Show – Episode #16 – “Our Customers Only Care About The Lowest Price!”
In today's episode you'll meet Shawn's dog, Wishes! Oh, we'll also explore what to do when your salespeople or anyone in the organization says your customers only care about price.
The Evergreen Show – Episode #15 – When You’re Consistently Good, You Can Even Beat up Your Customers Without Repercussions!
United Airlines beat up a customer and the stock was more valuable than ever 30 days after the incident. No, Noah & Shawn aren't giving you permission to beat up
The Evergreen Show – Episode #14 – Why We Hate this Referral Question So Much!
"How likely are you to refer us to a friend?" It's a question we've all seen, and some are probably using. Join Noah and Shawn as they talk about why
The Evergreen Show – Episode #13 -You Might as Well Burn Your Profits
Here's the latest episode of The Evergreen Show.
Often, the companies that are most certain that they need more leads, more marketing effectiveness, and more new clients are the ones who
The Evergreen Show – Episode #12 – Get Your People To Stop Learning and Start Doing
Here's the latest episode of The Evergreen Show.
The most comforting lie we tell ourselves is that we just need to learn more; to acquire new skills; to invest more in
The Evergreen Show – Episode #11 – This Is Costing You Customers (And How To Fix It)
Here's the latest episode of The Evergreen Show.
It's easy to say "Success comes from a positive attitude!" It's much harder to know what the hell that means. Noah and Shawn
The Evergreen Show – Episode #10 – Attitude as a Corporate Asset?
Here's the latest episode of The Evergreen Show.
It's easy to say "Success comes from a positive attitude!" It's much harder to know what the hell that means. Noah and Shawn