How to Increase Your Competitive Advantage And Win More Business (during a pandemic!)

Not everybody has a gazillion dollars. Not every business has the resources of a company like Amazon. This past week the Wall Street Journal reported that the new refund policy of 2021 is "keep it." Companies like Amazon (and many others) are increasingly telling their customers to "keep the product, don't bother returning it…" "Oh, And here's…

Details