But There’s a Problem…
It doesn’t need to be like that…
We’ve helped hundreds of businesses use our Evergreen sales methods to win more business, create rabid fans and rapidly grow their revenue.
And now we’re ready to help you.
We all already know the importance of keeping the customers we’ve worked so hard to get.
You can probably list out all the things that you think you should be doing to be better in this critical area.
So what does your organization genuinely need to do to create evergreen revenue growth, happier customers, and be the market leader?
The truth is, it’s not enough to know what you should be doing – to see lasting results, you have to make these areas a strategic priority, and actually get moving.
Noah’s clients engage him to move from ideation to reality. He does this by identifying or creating the strategies that will have the most significant impact for each unique company, codifying sales & marketing processes, and maximizing revenue from new and existing customers.
From small privately-held companies to Stanley Cup champions and world-class entertainers, global retailers, to publicly-traded behemoths with billions in revenue, Noah can provide proven, pragmatic, and customizable approaches to just about any size company looking to get more clients, keep more clients, and grow their revenue.
Noah is also the author of three books:
Evergreen: Cultivate The Enduring Customer Loyalty That Keeps Your Business Thriving
The Customer Loyalty Loop: The Science Behind Creating Great Experiences and Lasting Impressions
All three books made three separate #1 category rankings on Amazon including Sales, Marketing & Customer Service.
Consider any employee in your organization… If they were the first point of contact with a customer (or last), would they know how to answer basic questions, or leave the right lasting impression? Would they be aware of current marketing promotions? Would they know to get help or provide customer service? Would they be aware…
It can be hard to take business away from your competition. Aside from customer loyalty, there's often a huge pain of disconnect for businesses to start looking for a new product & service provider. Your competition is often in the driver's seat. We talk a lot about using customer service as a key element in…
One of the best lessons I've learned in my work is nobody, and I mean nobody, wakes up every day and says, how can I give this Noah Fleming consultant a bunch of our company's money. Likewise, most people are not sitting there thinking how to become one of your clients. I spoke to a…
The other night we were watching the PGA Championship at The Ocean Course on Kiawah Island. As we watched Phil Mickelson put on a fabulous show, my girls were hitting a few golf balls on the golf simulator. They've been able to take a few lessons and spend some time on the driving range. They've…
I had to get quotes for a glass door. The company we went with told me it would take 8-10 weeks to arrive. Around ten weeks later the glass door arrived and was promptly installed. The following day I received a quote for the same door, from another company. This was a company I had…
We will get out of this pandemic. While some areas of the world are still in great pain, others are opening up and moving along. When you start to think about your organization in a post-pandemic world, you should be looking at things a lot differently than you had before. Your strategy moving forward needs…
Golf is a frustrating game. It's so frustrating that 5-6 years ago, I quit. I sold all my clubs and gear, and stopped playing. I told myself I would never touch a golf club again. And then, a few weeks ago, I found myself swinging the club again. It was as rough as I remembered.…
My friend shared a story with me about a guy who worked for an Italian hospital for the past 15 years. The problem? He has never shown up to work. Not once. And yet, for 15 years, they have continued to pay him. This story made me think about several of the concepts we're often…
I was on a call with a sales manager I'm currently working with. She was telling me about a recent sales meeting with her team. She said it was challenging because every week they do the same thing. They go around the room, everyone gives a progress update of what they're working on, and away…
What if you could 10X customer happiness under 90 days? The good news is you can, and I’m going to show you how. This week I share a simple 5-minute exercise that you can implement within your company as early as tomorrow. There are NO “secrets” to this. But if you do it, you’ll drastically…
Nobody wants to be best-kept secret. Your referral process is AS important as your sales process.
There are hundreds (maybe thousands) of business podcasts out there. Podcasts are great because they allow you to listen on your terms. Some of us learn visually like watching videos, while others like reading, whether it’s books, eBooks, blog posts, etc. For me, I love throwing a podcast on in my headphones and listening while…
