But There’s a Problem…
It doesn’t need to be like that…
We’ve helped hundreds of businesses create dramatic growth with simple, systematic sales and marketing processes that maximize revenue for new and existing customers.
And now we’re ready to help you.
We all already know the importance of keeping the customers we’ve worked so hard to get.
You can probably list out all the things that you think you should be doing to be better in this critical area.
So what does your organization genuinely need to do to create evergreen revenue growth, happier customers, and be the market leader?
The truth is, it’s not enough to know what you should be doing – to see lasting results, you have to make these areas a strategic priority, and actually get moving.
Noah’s clients engage him to move from ideation to reality. He does this by identifying or creating the strategies that will have the most significant impact for each unique company, codifying sales & marketing processes, and maximizing revenue from new and existing customers.
From small privately-held companies to Stanley Cup champions and world-class entertainers, global retailers, to publicly-traded behemoths with billions in revenue, Noah can provide proven, pragmatic, and customizable approaches to just about any size company looking to get more clients, keep more clients, and grow their revenue.
Noah is also the author of three books: Evergreen: Cultivate The Enduring Customer Loyalty That Keeps Your Business Thriving The Customer Loyalty Loop: The Science Behind Creating Great Experiences and Lasting Impressions All three books made three separate #1 category rankings on Amazon including Sales, Marketing & Customer Service.
Not everybody has a gazillion dollars. Not every business has the resources of a company like Amazon. This past week the Wall Street Journal reported that the new refund policy of 2021 is "keep it." Companies like Amazon (and many others) are increasingly telling their customers to "keep the product, don't bother returning it…" "Oh, And here's…
Episode 51 of the Evergreen Show is available now. Noah and Shawn dive deep into the commonly misused "customer interview" technique. When it's done well, it can provide massive amounts of insight for you, but too often it's ignored or done poorly. Noah and Shawn give some suggestions for how to do it right. Subscribe…
After a two-year hiatus, The Evergreen Show returns! Noah & Shawn briefly share why they break, what they’ve been working on, and then get right back at it! Starting with a throwback to Episode 49 and what Noah & Shawn feel will be the single greatest competitive advantage to thriving in a post-pandemic world.
Here we are. Launching headfirst into 2021. The pandemic drones on. Areas are facing additional lockdown measures. And yet we must go on. Many of the leaders I'm talking to are telling me it's hard to know exactly where to focus with a lot of unknowns in the air. I keep telling them there are…
I started my first business when I was 8-years-old. Little did I know I was tapping into one of the most valuable lessons in business. If I were to ask you, what’s the single most valuable competitive advantage a company can have, what would you say? Some would answer by saying money, or proprietary technology,…
Last week I tried to engage the autopilot features in my car, and they didn't work. Then a client told me this year has been like driving through a thick, dense fog, and just when they see the light, it's another thing… He said there was only one thing that allowed them to continue to…
In today's Tuesday Tidbit I share a story you've got to hear it believe it! This is a story never shared in the Tidbits before…If you want happy customers, and a healthy, strong business – don't do what I'm about to share with you. Needless to say, you won't believe it, but it's 100% true.…
Yesterday I was speaking to one of my clients who said my 2016 book Evergreen remains a game-changer for his business. When I asked him "why?" I was expecting him to share all the great wisdom and lessons both him and his team had learned from the book. But what he said kind of surprised me… See…
This week I share an important lesson as we head into this next phase of the pandemic. The next few months are uncertain. We could be looking at an extended period of lockdowns, closures, and more. There are a few important lessons of what NOT to do during challenging times. What are you doing to…
For this week's Tuesday Tidbit, I wanted to share a video to talk about the big question on everyone's mind: Click the video below or here to see this week's Tuesday Tidbit video (complete with captions!) Email me and let me know what steps you're taking to make 2021 your best year ever.
Did you know I've created a dozen courses for LinkedIn? These are courses that I've written and put together for their LinkedIn Learning platform. These courses cover a range of my expertise, including everything from sales coaching, to data-driven sales management, to customer retention, to customer experience, and dealing with demanding customers. What's in it for me?…
Why have some organizations used the pandemic as a reason to provide terrible customer service? My bank has a notification pop-up after filling out a contact form, telling me that it may take 9-12 days to get a response. 9-12 days? Is someone printing my email and walking it across the continent? How does it…
