But There’s a Problem…
It doesn’t need to be like that…
We’ve helped hundreds of businesses use our Evergreen sales methods to win more business, create rabid fans and rapidly grow their revenue.
And now we’re ready to help you.
We all already know the importance of keeping the customers we’ve worked so hard to get.
You can probably list out all the things that you think you should be doing to be better in this critical area.
So what does your organization genuinely need to do to create evergreen revenue growth, happier customers, and be the market leader?
The truth is, it’s not enough to know what you should be doing – to see lasting results, you have to make these areas a strategic priority, and actually get moving.
Noah’s clients engage him to move from ideation to reality. He does this by identifying or creating the strategies that will have the most significant impact for each unique company, codifying sales & marketing processes, and maximizing revenue from new and existing customers.
From small privately-held companies to Stanley Cup champions and world-class entertainers, global retailers, to publicly-traded behemoths with billions in revenue, Noah can provide proven, pragmatic, and customizable approaches to just about any size company looking to get more clients, keep more clients, and grow their revenue.
Noah is also the author of three books:
Evergreen: Cultivate The Enduring Customer Loyalty That Keeps Your Business Thriving
The Customer Loyalty Loop: The Science Behind Creating Great Experiences and Lasting Impressions
All three books made three separate #1 category rankings on Amazon including Sales, Marketing & Customer Service.
We just returned from a six-hour drive to northern Ontario, where we dropped my oldest daughter, Avalon, off at an overnight camp for the first time. (I'll be back with a video Tidbits next week). Avalon is an eager, energetic kid always up for trying something new. She's a risk-taker like me, always willing to…
On Sunday night, fellow Canadian Maggie MacNeil took gold at the Olympics. She won the 100M Butterfly with a time of 55.59 seconds. But here's where the Olympics is always interesting. 2nd place had a time of 55.64 seconds 3rd place: 55.72 seconds 4th place: 55.73 seconds To understand how fast that is… Take a…
Colin Morikawa won The Open this past weekend. He's just 24-years-old and has wisdom beyond his years. He said something that I found fascinating, which I'll share in this week's Tuesday Tidbit. In addition, I'll teach you a simple decision-making process that I've used with clients of all sizes. From making minor decisions to huge…
For some companies, it's easy to see why they've been wildly successful during the pandemic. For others, not so much. And for many, these have been challenging times. There are the companies that have seen the windfall of business just based on the type of business they're in. For example, companies in remote video teleconferencing…
Before I get into this week's Tuesday Tidbit, several people asked for more information about the CEO/Executive Peer Groups I mentioned last week. If you're interested in learning more about these incredible peer groups, feel free to reach out by sending me an email. If there's anything I've learned over the past 14 years, it's…
Each week I’m giving you lots of strategies, tactics, and challenges to work on. But as we head into a post-pandemic world, I’ve recently been asked by leaders and executives on more than a few occasions what they should be focused on, personally over the next 6-8 months. Here’s what I’ve been telling them. See…
Everyone wants things to "get back to normal." Many companies survived the pandemic because normal wasn't an option. Businesses had to adapt to new ways of doing things. I've recently talked to Presidents and CEOs of companies concerned things will slip back to the way they were BEFORE the pandemic. Everyone wants a return to…
Consider any employee in your organization… If they were the first point of contact with a customer (or last), would they know how to answer basic questions, or leave the right lasting impression? Would they be aware of current marketing promotions? Would they know to get help or provide customer service? Would they be aware…
It can be hard to take business away from your competition. Aside from customer loyalty, there's often a huge pain of disconnect for businesses to start looking for a new product & service provider. Your competition is often in the driver's seat. We talk a lot about using customer service as a key element in…
One of the best lessons I've learned in my work is nobody, and I mean nobody, wakes up every day and says, how can I give this Noah Fleming consultant a bunch of our company's money. Likewise, most people are not sitting there thinking how to become one of your clients. I spoke to a…
The other night we were watching the PGA Championship at The Ocean Course on Kiawah Island. As we watched Phil Mickelson put on a fabulous show, my girls were hitting a few golf balls on the golf simulator. They've been able to take a few lessons and spend some time on the driving range. They've…
I had to get quotes for a glass door. The company we went with told me it would take 8-10 weeks to arrive. Around ten weeks later the glass door arrived and was promptly installed. The following day I received a quote for the same door, from another company. This was a company I had…
