- 05Dec
Get a Head Start on 2018 (Or Stay Stuck in the Past)
If you’d like, you can listen to the audio version of today’s tidbit and subscribe on iTunes. I was in Montreal last week for a…
- 21Nov
What Would You Do?!
Today’s Tuesday Tidbit is an excerpt pulled from my new book Dealing with Difficult Customers which was officially released yesterday. You can order yours here. A BIG thanks…
- 08Nov
The Bentley and The Butler – Part Two
We’ve talked about The Bentley and The Butler before in the Tuesday Tidbits. In case you missed part one or if you need a refresher, you can…
- 23Oct
The Evergreen Show – Episode #16 – “Our Customers Only Care About The Lowest Price!”
In today’s episode you’ll meet Shawn’s dog, Wishes! Oh, we’ll also explore what to do when your salespeople or anyone in the organization says your…
- 10Oct
A $3 Substitute for a $100-150k Expense
Salespeople, like any other group, can generally be broken out into three categories. The first (and by far most valuable) are your superstars. With these…
- 05Oct
The Evergreen Show – Episode #13 -You Might as Well Burn Your Profits
Here’s the latest episode of The Evergreen Show. Often, the companies that are most certain that they need more leads, more marketing effectiveness, and more…
- 26Sep
Don’t Make Your Customers Work So Hard
Listen to the audio version of this week’s tidbit here! My friend Shawn Veltman, the co-author of my upcoming new book, and the co-host of…
- 19Sep
When Your Expertise Is More Valuable Than Your Inventory
One of my favorite men’s clothing stores is Bonobos. They do something cool. They don’t have any inventory. I almost always loathe a business that…
- 05Sep
Watch out for the Hippo!
Listen to the audio version of this week’s Tidbit. You can subscribe to them on iTunes\ I was working with a company because the CEO…
- 20Jul
Don’t Tell Me Your People Are Your Most Valuable Asset
Listen to the audio version of today’s tidbit. I recorded this from a beautiful northern Ontario lake. The first 30 seconds of audio is a…
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