- 01Jun
Your Leads are Leaking
You all know how much I believe in putting less of your focus on generating leads and new customers, and putting more of your efforts…
- 21Feb
Your Company Needs to Get Healthier – Here’s How to Do It
I resisted for a long time, but earlier this year I did something I said I’d never need to do. I’ve been wearing a Fitbit…
- 13Dec
Good News, Bad News, Fake News, Your News
This can’t be real. Surely, this must be real. Last week, a delusional, gullible moron entered Comet Pizzeria in Washington, D.C. with a loaded AR-15…
- 18Oct
Want Loyal Customers? Here’s What Works…
My new book, The Customer Loyalty Loop hits the shelves in just over a month. Daniel Pink, author of such NYT bestselling books as Drive…
- 16Sep
Predictable, Consistent Business Growth: Here’s an Example of What Works…
197,509 words. If you’ve been reading the Tuesday Tidbits regularly over the past couple of years, then you’ve ingested over four business books worth of…
0 comments Read more - 22Aug
What The Chickens Can Tell You
Want to know the real health of your business? Sometimes, finding the answer is much easier than you think.
- 16Aug
Want to Improve the Customer Experience and Reap The Rewards? Do This!
Imagine using a size 14 blue font instead of a size 12 red font and that being the difference between six hundred thousand dollars in…
- 19Jan
The Power of Reinvention and The Pitfalls of Relying on The Greatest Hits
Companies can build reputations and legacies based off of single stories, and it’s easier than ever in the internet age. For example: Four years ago…
0 comments Read more - 28Jul
All CEOs are Salespeople
How involved are you, personally, in your company’s sales efforts? I’m going to guess not nearly enough. But your business is “different…” This type of…
- 22Jun
What’s New?
The other day I ran into a client who I did some work with last year. Our work was immensely successful, but we hadn’t done…
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