Consulting – Page 4 – Fleming Consulting & Co.

January 24, 20170Comments

We’re Not in the ’60s – It’s Time to Smarten up or Get Grounded

On Sunday night a computer glitch grounded all of United’s domestic flights. Thankfully, only 200 of 4500 flight were impacted by the glitch which lasted 2-3 hours. United's computers weren't

January 17, 20170Comments

You Know What to Do – And That’s Why You’re Not Doing It

I have to be honest; I let the Christmas Holidays get away from me a little bit. I tipped the scales at a number I had never seen in my

The Customer Loyalty Loop

Tuesday Tidbit

December 13, 20160Comments

Good News, Bad News, Fake News, Your News

This can't be real. Surely, this must be real. Last week, a delusional, gullible moron entered Comet Pizzeria in Washington, D.C. with a loaded AR-15 rifle to "self-investigate" a recent news story

The Customer Loyalty Loop

Time & Money

Tuesday Tidbit

November 22, 20160Comments

Carefully Consider Your Options

I was working with a large manufacturing firm who had an important decision to make. They were trying to make the right decision between two plant upgrades. They needed both

November 15, 20160Comments

It’s Dangerous, It’s Scary, and It’s Exactly What Your Company Needs

"MEN WANTED for Hazardous Journey. Small wages, bitter cold, long months of complete darkness, constant danger, safe return doubtful. Honour and recognition in case of success." --Ernest Shackleton, 4 Burlington

The Customer Loyalty Loop

Tuesday Tidbit

October 18, 20160Comments

Want Loyal Customers? Here’s What Works…

My new book, The Customer Loyalty Loop hits the shelves in just over a month. Daniel Pink, author of such NYT bestselling books as Drive and To Sell is Human

October 11, 20160Comments

The End of Trust?

A quick scan of daily headlines is all you need to understand why it becomes harder and more difficult for your company to persuade and sell each and every day. Some

September 16, 20160Comments

Predictable, Consistent Business Growth: Here’s an Example of What Works…

197,509 words. If you've been reading the Tuesday Tidbits regularly over the past couple of years, then you've ingested over four business books worth of information, all in no more than

May 24, 20160Comments

The Best Business Coach I’ve Ever Seen – My 5-Year-Old Daughter

My 5-year-old daughter learned to ride a two-wheel bike this past weekend. She picked it up in about 15 minutes. By the end of the weekend, she had built up

May 3, 20162Comments

How To Calculate The Cost of Doing Nothing

"Not right now." "We're in a holding pattern." "I'm not ready to decide yet." "We need more information." "The timing isn't right." I've talked with many business leaders who knew there was an important decision

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