My book, Evergreen, was recently named by Book Authority as the #4 Best Customer Service Book of All Time. I was pretty excited when I heard the news.
As I quickly scrolled down the
Last week I was in a major North American city that’s home to two of the premier franchise sports teams on the planet. I was thrilled to be working with
A colleague of mine was talking to one of the largest Canadian success stories of the last 20 years recently.
They've had some turbulent times, but are still a significant player.
He