In a previous post, I introduced you to a concept that I call The Bentley and The Butler.
The other day I received an email from the Trump Hotel, which highlighted
This past weekend my family attended a fabulous Folk Festival in the small town where we live.
One of the songs my three-year-old daughter Avalon loved dancing to was a fun
The Wall Street Journal reports the following over the weekend (Hat tip to Alan for sharing some of these points with me):
* Big Companies are seeing customers coming back
Last weekend I competed in a Fly Fishing tournament.
Before you picture me perched high on a rock over some pristine river, casting my line like Brad Pitt in A River
One of my subscribers made an interesting comment a few weeks back. He basically said that one of his major takeaways from my Tuesday Tidbits was not in what I
In last week’s Tuesday Tidbit (Always Fly Direct) I had mentioned that I was visiting Miami Beach for a few days of meetings.
As you walk down Ocean Drive, you’ll find
Viral sensations like Dollar Shave Club or Poo-Pouri tell us a story about marketing, but the story is false.
More often than not, we're led to believe our goal in marketing
My clients know there's one thing I can help them do better than almost anyone: I help them maximize the value and profits from their current customers.
We can do that
I always laugh when people write blog posts about the best times to send emails. Should we send the email at 10:04am or 10:37am? Should we send the email on