Santa wasn’t so jolly. We spent the weekend visiting my aging grandparents. It was a fantastic opportunity for them to spend some with their great-grandchildren….
Most people assume that once they’ve got a customer, that’s when customer’s experience starts. But they’re wrong. The customer experience starts long before the prospect…
Every expert is the world of sales, marketing, and customer service loves to preach to us and tell us that we all need to be…
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- What Would You Do?! November 21, 2017
- Great Strategy Can’t Fill This Gap – The Evergreen Show – Episode 20 November 20, 2017
- Special Bonus Episode of The Evergreen Show – November 19, 2017 November 19, 2017
- Paying attention to what matters, when it matters – The Evergreen Show – Episode 19 November 16, 2017
- The Bentley and The Butler – Part Two November 8, 2017
- Are You Making Customers Hate You? – The Evergreen Show – Episode 18 November 6, 2017
- Getting 10X Results Without The Burnout November 1, 2017
- Your Strategic Genius Is Useless in the Face of This… October 31, 2017