Business – Page 24 – Fleming Consulting & Co.

February 15, 20122Comments

Announcing a New Side Project – Peak Retention Consulting

I'm excited today to announce the formation of Peak Retention Consulting, Inc. Peak Retention is a consulting firm specializing in customer loyalty and retention optimization for online properties, including subscription, membership,

Business

Marketing

Retention

February 1, 20128Comments

The Bucket

The difference between customer satisfaction and customer retention is that a customer can be happy, they can be loyal, they can sing the praises of your amazing customer service and then, for any

January 24, 20122Comments

Goodbye 2011..Hello 2012! (a tad late)

OK. Better late than never. 2011 was an amazing year. Here's a quick look at what happened both personally and professionally in 2011, and where I'm going in 2012 with some goals

Business

Entrepreneurship

November 2, 20110Comments

Authentic vs. Sleazy Separation

This is the second part of the guest post from my good friend Shawn Veltman of NoBSstrategy.com. Part one can be found here... Hi again! Last time, we introduced the idea of

Business

Entrepreneurship

October 31, 20112Comments

Let The Right Ones In

This is a guest post from my good friend Shawn Veltman. Shawn is one of my secret weapons when it comes to business. I've tapped his brain to super-charge pieces of

Business

Entrepreneurship

October 28, 20112Comments

The Paradox of Good Enough

I've launched new businesses and products on the premise of "good enough." We built TheBrewersMarket.com in 30 days with the goal of reaching a "good enough" stage. Startups often launch

October 14, 20112Comments

Hello Mixergy Friends/Fans/Community

Welcome to the Mixergy community! I'm guessing you've ended up here today as a result of the Mixergy Master Class on improving Membership Site Retention I recently did with Andrew Warner. If

Business

Retention

October 13, 20112Comments

Follow-up

Many years ago, while on a date with my wife, we visited a coffee shop in a neighbouring town for an espresso after dinner. Six years later, I received my first follow-up

Business

October 11, 20115Comments

Take Another Step

Imagine a monthly subscription to the local barber shop that gets you a certain number of haircuts each month, or a weekly subscription to your favorite pizza joint where every Thursday,

Business

September 20, 20110Comments

Look Up

On Friday, September 23rd, Nasa reports pieces of an old Satellite will come crashing down to Earth. Remarkably, there's a 1 in 3,200 chance that someone might be hit by one

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