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16Oct
Are You Sure It’s Getting Done? Really??
An expensive tool. She thought they were using it. Nobody was. Is this happening in your business?
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09Oct
If You Can’t Answer This, You’re Just Not Ready Yet
The trap of big data is that many companies can’t answer the basic questions first. Start there.
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02Oct
Input on Input Thinking – From Theory to Action
Reading something great. But finding a way to apply what you’ve learned is a key to making it stick. See how leaders took input on inputs from theory to action.
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25Sep
Are You Spending $100 to Save $1?
Are you making business decisions based on the inputs or the outputs? You might be spending $100 to save $1.
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18Sep
The Sales & Marketing 3-Day Rule
Are you making the right investments in your sales & marketing?
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12Sep
Are You Buying Brains or Extra Hands?
Are you buying extra brains or extra hands?
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28Aug
When Saving a Dollar Costs You Twenty
My book, Evergreen, was recently named by Book Authority as the #4 Best Customer Service Book of All Time. I was pretty excited when I heard the news….
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20Aug
Champions Work Harder After Winning
Last week I was in a major North American city that’s home to two of the premier franchise sports teams on the planet. I was…
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14Aug
Back To Basics? No, Ever Further Back!
A colleague of mine was talking to one of the largest Canadian success stories of the last 20 years recently. They’ve had some turbulent times,…
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07Aug
Hold ‘Em, Fold ‘Em, or Walk? Here’s How To Know
I was talking to a colleague new to the business world who told me he had been working on a new initiative, it wasn’t working…
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