We just returned from a six-hour drive to northern Ontario, where we dropped my oldest daughter, Avalon, off at an overnight camp for the first time. (I'll be back with

On Sunday night, fellow Canadian Maggie MacNeil took gold at the Olympics.She won the 100M Butterfly with a time of 55.59 seconds. But here's where the Olympics is always interesting.2nd

Colin Morikawa won The Open this past weekend.He's just 24-years-old and has wisdom beyond his years.He said something that I found fascinating, which I'll share in this week's Tuesday Tidbit.In

For some companies, it's easy to see why they've been wildly successful during the pandemic.For others, not so much.And for many, these have been challenging times.There are the companies that

Before I get into this week's Tuesday Tidbit, several people asked for more information about the CEO/Executive Peer Groups I mentioned last week.If you're interested in learning more about these

Each week I’m giving you lots of strategies, tactics, and challenges to work on.But as we head into a post-pandemic world, I’ve recently been asked by leaders and executives on

Everyone wants things to "get back to normal."Many companies survived the pandemic because normal wasn't an option. Businesses had to adapt to new ways of doing things.I've recently talked to

Consider any employee in your organization...If they were the first point of contact with a customer (or last), would they know how to answer basic questions, or leave the right

It can be hard to take business away from your competition.Aside from customer loyalty, there's often a huge pain of disconnect for businesses to start looking for a new product