Last Monday, we opened our pool. When we bought our house in the fall, the pool was under the winter cover, and given what we had just gone through with our water leak, we didn't know what to expect. My wife was pretty nervous. One of the local pool companies arrived and the crew quickly…
DetailsSunday was a cold and wet day. The kids were in the basement playing some video games when they called me down to check out a new version of Pac-Man they had found. As I watched them play this new version of Pac-Man, which contained elements of the classic we all know, I was struck…
DetailsWe moved into a 26-year-old home back in November. The home is set on a quiet street. We're on a beautiful lot with woods and a ravine running through the backyard, and views of the lake across the street from the front. My oldest daughter has the best room in the house. It's a second-story…
DetailsYou may not know this, but I've created 12 courses for LinkedIn. I was supposed to be flying to Santa Barbara TODAY to shoot a couple more courses. These online courses, available on their LinkedIn learning platform, cover everything from retail sales & service to customer loyalty, to data-driven sales management, to sales gamification, and…
DetailsHere we are now into the 5th or so of this global upheaval. I continue to work with a variety of clients across many different industries, including their sales teams, customer-facing people, and many executive teams. I've been asking them all a single question which has spurred a lot of valuable discussion and planning. Check…
DetailsSo here we are….Week four or so of this bizarre reality. I wasn't able to shoot a video yesterday. I do have a few more things coming this week that you’ll want to watch for. Over the past couple of weeks, I’ve been working non-stop with clients from New Zealand to California to Chicago, Toronto…
DetailsLast week I provided you with my Pick-3 Workbook. You can find it here if you missed it. After a full day of calls and discussions yesterday with sales teams, senior executives, owners, etc. I realized there are three simple things we can do right now. Be present. Connect Communicate. Check out the video below for…
DetailsAs I promised on Tuesday, I would send additional thoughts on how to proceed during this intense period of disruption. What I didn't expect was how things would rapidly develop over that time and in the past 24 hours. It's more important than ever we start preparing for what the next few days, weeks, months…
DetailsIt's crazy times out there, and for some industries, businesses, and clients, it's not "business as usual" right now. There's a lot of worries and rightfully so. I've been saying it for years that if you don't continually disrupt yourself, something will eventually come around to disrupt you. This is a disruption that many of us weren't…
DetailsYesterday, the business world lost one of its greats, as Jack Welch passed. Over the years, I’ve learned a lot from Jack through his books, talks, and of course, studying the way he did things. I’ve often found inspiration for a pressing client problem in a “Welch-ism”. Years ago Jack and I both spoke at…
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