Fleming Consulting & Co.
8Comments

The Bucket

The difference between customer satisfaction and customer retention is that a customer can be happy, they can be loyal, they can sing the praises of your amazing customer service and then, for any
Fleming Consulting & Co.
1Comments

The Big Bad Wolf

There's a common scenario played out over and over again in effective marketing and advertising campaigns, and it's a neat little trick to have in your marketing arsenal. The trick is