Don’t Do The Quick Fix, Do The Right Fix
We moved into a 26-year-old home back in November. The home is set on a quiet street. We're on a beautiful lot with woods and a ravine running through the backyard,
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Why Waiting For The Recovery Is a HUGE Mistake
You may not know this, but I've created 12 courses for LinkedIn. I was supposed to be flying to Santa Barbara TODAY to shoot a couple more courses.These online courses,
Which Customers Will You Save? No Matter What.
Here we are now into the 5th or so of this global upheaval.I continue to work with a variety of clients across many different industries, including their sales teams, customer-facing
Your Core Value Matters More Than Ever RIGHT NOW
So here we are....Week four or so of this bizarre reality. I wasn't able to shoot a video yesterday. I do have a few more things coming this week that you’ll
Be Present. Connect. Communicate. There’s No Better Time.
Last week I provided you with my Pick-3 Workbook. You can find it here if you missed it.After a full day of calls and discussions yesterday with sales teams, senior
What To Do Right Now!
As I promised on Tuesday, I would send additional thoughts on how to proceed during this intense period of disruption.What I didn't expect was how things would rapidly develop over
Always Double Down in a Downturn
It's crazy times out there, and for some industries, businesses, and clients, it's not "business as usual" right now.There's a lot of worries and rightfully so. I've been saying it for years that
Gone But Not Forgotten
Yesterday, the business world lost one of its greats, as Jack Welch passed. Over the years, I’ve learned a lot from Jack through his books, talks, and of course, studying
Here’s Why Cash Isn’t King – It’s the Ace!
This week I'm providing a special edition of The Tuesday Tidbit™. In the video below, I'm joined by a good friend and colleague, Phil Symchych.Phil is known as the SME Business
The Best Customer Loyalty Test Ever
Love is in the air.With Valentine's Day just passing us by, I figure a little love story is fitting.This past week was pretty incredible. My kids were in Toronto for