Which Customers Will You Save? No Matter What.

Here we are now into the 5th or so of this global upheaval.

I continue to work with a variety of clients across many different industries, including their sales teams, customer-facing people, and many executive teams. I've been asking them all a single question which has spurred a lot of valuable discussion and planning. 

Check out this week’s video to hear the question.

I hope you’ll spend a little time with your team discussion thing question.

First, ask yourself: 

What relationships with our clients/customers/suppliers/distributors etc. are we willing to make heroic efforts to keep, no matter what? 

Ask the same question of your talent.

Once you’ve done that, consider the next part of the discussion.

What do those efforts look like, and how will you ensure they’re getting done?

If you want my help, reach out so I can share a number of the ways I’m helping my clients through these challenging and trying times. 

The silver lining here is that we WILL recover. 

Give yourself the best chance possible to come out of this a healthier, stronger, more resilient organization. I am happy to help. Let me know if you want to talk.

Talk soon,