Role plays are often looked at as "great for the new folks, but a waste of time for an experienced professional like myself"... Join Noah and Shawn as they talk
When most companies ask for referrals, their message can be boiled down to "How much money or perks are required to get you to trade your integrity?" Join Noah and
Following up on last weeks introduction to internal benchmarking, Noah and Shawn share two real-life examples of interventions they've helped companies put in place, and give more suggestions on how
Join Shawn and Noah for an introduction to the importance of Internal Benchmarking, using this wonderful New Yorker article as a jumping off point (https://www.newyorker.com/magazine/2018/02/05/customer-satisfaction-at-the-push-of-a-button)
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Following up on last weeks lively discussion about referral generation processes, Noah and Shawn expand that discussion to talk about more tactical approaches that salespeople can take to dramatically enhance
Referrals are important. Water is wet. The sky is blue. But it's not enough to know referrals are important - without a process to follow and monitor, most companies struggle
Too many businesses are crippled because they don't have the right tools for the job at hand. In most cases, it's because we're looking at it the wrong way. Start
So often, the challenges faced by $1M and $5B companies are the same, with just a difference in the number of people and money involved. Join Noah and Shawn for
This week, Shawn and Noah talk about what you can learn from a troupe of waiters about how to differentiate yourself from your comeptitors with minimal additional spending, and how