Yesterday I was speaking to one of my clients who said my 2016 book Evergreen remains a game-changer for his business.When I asked him "why?" I was expecting him to share all

This week I share an important lesson as we head into this next phase of the pandemic.The next few months are uncertain. We could be looking at an extended period

For this week's Tuesday Tidbit, I wanted to share a video to talk about the big question on everyone's mind:Click the video below or here to see this week's Tuesday Tidbit video

Did you know I've created a dozen courses for LinkedIn?These are courses that I've written and put together for their LinkedIn Learning platform.These courses cover a range of my expertise, including everything

Why have some organizations used the pandemic as a reason to provide terrible customer service?My bank has a notification pop-up after filling out a contact form, telling me that it

This past weekend was Thanksgiving here in Canada. With virus numbers surging again, families were urged to celebrate with their immediate families and maintain safe social distancing.We enjoyed two fabulous

About three weeks ago, it suddenly got freezing cold.That was the primary reason I decided it was time to put the Land Rover away and get some new wheels.Within the

Over the weekend, my wife and I talked about just how much has changed in a year.As the kids are now back at school and she's teaching full time, summer

Last week I picked up a Tesla Model 3.It's time to put the Land Rover away and we wanted to get a small second car for our family.I took the

I've been driving a 50-year-old vehicle for the previous four months. With a massive decrease in travel, border closures, and the pandemic in general, we could make do with the Land