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The Evergreen Show

Evergreen
The Evergreen Show
March 27, 20180Comments

The Power Of The Human Touch – The Evergreen Show – Episode 38

$2.5 Trillion/year is lost to bad customer experiences & shoddy "personalization."  Join Noah & Shawn for a discussion on why companies do this so poorly, and the easy steps you
Evergreen
The Evergreen Show
March 19, 20180Comments

Role Playing is a Requirement – The Evergreen Show – Episode 37

Role plays are often looked at as "great for the new folks, but a waste of time for an experienced professional like myself"... Join Noah and Shawn as they talk
Evergreen
The Evergreen Show
March 12, 20180Comments

Doing Referrals Right – The Evergreen Show – Episode 36

When most companies ask for referrals, their message can be boiled down to "How much money or perks are required to get you to trade your integrity?" Join Noah and
Evergreen
The Evergreen Show
March 5, 20180Comments

Internal Benchmarking: The Case Study Show – The Evergreen Show – Episode 35

Following up on last weeks introduction to internal benchmarking, Noah and Shawn share two real-life examples of interventions they've helped companies put in place, and give more suggestions on how
Evergreen
The Evergreen Show
February 26, 20180Comments

Internal Benchmarking 101: There’s literally no excuse to not be doing this! – The Evergreen Show – Episode 34

Join Shawn and Noah for an introduction to the importance of Internal Benchmarking, using this wonderful New Yorker article as a jumping off point (https://www.newyorker.com/magazine/2018/02/05/customer-satisfaction-at-the-push-of-a-button) You can subscribe and learn more
Evergreen
The Evergreen Show
February 19, 20180Comments

Referrals Redux – Tactical Referral Generation For Busy Salespeople – The Evergreen Show – Episode 33

Following up on last weeks lively discussion about referral generation processes, Noah and Shawn expand that discussion to talk about more tactical approaches that salespeople can take to dramatically enhance
Evergreen
The Evergreen Show
February 12, 20180Comments

You Won’t Get What You Don’t Ask For – Why Your Clients Don’t Refer You – The Evergreen Show – Episode 32

Referrals are important. Water is wet. The sky is blue. But it's not enough to know referrals are important - without a process to follow and monitor, most companies struggle
Evergreen
The Evergreen Show
February 5, 20180Comments

The Right Tool For The Job – The Evergreen Show – Episode 31

Too many businesses are crippled because they don't have the right tools for the job at hand. In most cases, it's because we're looking at it the wrong way. Start
Evergreen
The Evergreen Show
January 29, 20180Comments

Bigger Companies, Smaller Companies, Same Problems – The Evergreen Show – Episode 30

So often, the challenges faced by $1M and $5B companies are the same, with just a difference in the number of people and money involved. Join Noah and Shawn for
Evergreen
The Evergreen Show
January 23, 20180Comments

Getting More Out of The Time You Have – The Evergreen Show – Episode 29

You don't get wasted time back at the end. Join Noah and Shawn for a discussion of how they're finding ways to get more time, and more value out of
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