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10Feb
Customer Service 101: Don’t Call Your Customers A**holes!
Mary Bauer from Illinois is a super bitch. Do you know her? At least, that’s according to someone at Comcast who decided to change her…
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03Jul
Really Bad PR – JetBlue
A few weeks ago JetBlue made headlines when they allowed a three-year-old toddler to pee herself on the tarmac. When this story broke, I was…
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