Customer Service 101: Don’t Call Your Customers A**holes!
Mary Bauer from Illinois is a super bitch. Do you know her?
At least, that's according to someone at Comcast who decided to change her name in their system from Mary
Category
Really Bad PR
Really Bad PR – JetBlue
A few weeks ago JetBlue made headlines when they allowed a three-year-old toddler to pee herself on the tarmac.
When this story broke, I was interviewed by a reporter with USA