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Noah’s Sticking Points

Fleming Consulting & Co.
Customer Service
Noah's Sticking Points
April 3, 20130Comments

Sticking Points & Happy Endings

Today's podcast is about Happy Endings. Before you get any thoughts in your head, take a moment and listen to the important lesson inside. Hat tip to my friend Shawn Veltman.  
Fleming Consulting & Co.
Noah's Sticking Points
December 4, 20120Comments

3 Simple Steps to More Effective Networking Over The Holidays

In today's episode of Noah's Sticking Points I talk about networking and share three simple steps to make your networking more effective over the Holidays! Enjoy.... P.S. I talk a bit more
Fleming Consulting & Co.
Noah's Sticking Points
November 28, 20120Comments

How Inconsistency Causes You To Lose Customers

In today's episode of Noah's Sticking Points I talk about inconsistency and incongruence and how it can cause you to lose customers. This, in my opinion, is a HUGE sticking point
Fleming Consulting & Co.
Noah's Sticking Points
November 20, 20120Comments

How To Approach Potential Customers (and Celebrities)

In this episode of Noah's Sticking Points I talk about meeting Michael Jordan, and why 8-10 people were turned away by Michael but how I had great success talking to
Fleming Consulting & Co.
Noah's Sticking Points
November 6, 20123Comments

How To Make Growing Your Business At Least 10X Easier Over Coffee

In this episode of Noah's Sticking Points I talk about the importance of knowing your customer. Everyone says it - few rarely do it. The business that knows the customer best,
Fleming Consulting & Co.
Noah's Sticking Points
October 30, 20120Comments

How Rituals Can Bond Your Customers Together Like They’ve Bathed in Crazy Glue

Customer & Member Rituals can be like the sticky glue of a strong community. In this episode of Noah's Sticking Points I talk about Customer Rituals and how you can apply
Fleming Consulting & Co.
Noah's Sticking Points
October 23, 20120Comments

How To Reduce Refunds Using 30 Year Old Direct Response Marketing Secret

In Episode #5 of Noah's Sticking Points I talk about "The Stick Letter." This is the ultra-clever marketing weapon introduced by direct response marketers in the 80s to reduce refunds, and ease buyer's
Fleming Consulting & Co.
Noah's Sticking Points
October 16, 20122Comments

5 Customer Relationship Secrets

In Episode #4 of Noah's Sticking Points, I provide five solid customer relationship building secrets. Learn to use these tips when communicating with your customers to build influence & increase
Fleming Consulting & Co.
Noah's Sticking Points
October 9, 20120Comments

Hey Walt, Pass the Chicken!

In Episode #3 of Noah's Sticking Points I discuss some crucial elements of your character and how it applies to your personal or corporate brand. We discuss how corporate entities
Fleming Consulting & Co.
Noah's Sticking Points
October 2, 20120Comments

The Three C’s – Content, Character, Community – An Introduction

In episode 2 of Noah's Sticking Points, I provide a brief introduction to my Three C's of Customer Retention and building a business that people love. Content, Character, and Community.
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