Why Procrastination Swallows Profits
Learn how waiting cost one company about $5M and how procrastination kills your profits.
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Are You Sure It’s Getting Done? Really??
An expensive tool. She thought they were using it. Nobody was. Is this happening in your business?
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If You Can’t Answer This, You’re Just Not Ready Yet
The trap of big data is that many companies can’t answer the basic questions first. Start there.
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Input on Input Thinking – From Theory to Action
Reading something great. But finding a way to apply what you’ve learned is a key to making it stick. See how leaders took input on inputs from theory to action.
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Are You Spending $100 to Save $1?
Are you making business decisions based on the inputs or the outputs? You might be spending $100 to save $1.
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The Sales & Marketing 3-Day Rule
Are you making the right investments in your sales & marketing?
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When Saving a Dollar Costs You Twenty
My book, Evergreen, was recently named by Book Authority as the #4 Best Customer Service Book of All Time. I was pretty excited when I heard the news. As I quickly scrolled down the page looking at the other books, I completely missed something at first. Then a friend called to congratulate me on having TWO books on…
DetailsChampions Work Harder After Winning
Last week I was in a major North American city that’s home to two of the premier franchise sports teams on the planet. I was thrilled to be working with both teams. The previous season, both of these teams had an impressive run. One made it all the way and came away with the prize.…
DetailsBack To Basics? No, Ever Further Back!
A colleague of mine was talking to one of the largest Canadian success stories of the last 20 years recently. They’ve had some turbulent times, but are still a significant player. He asked me for some advice as he prepared for his phone call with some high-level executives and I gave him much of the…
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