Hold ‘Em, Fold ‘Em, or Walk? Here’s How To Know

I was talking to a colleague new to the business world who told me he had been working on a new initiative, it wasn’t working as well as expected, and he was getting ready to throw in the towel. I asked him how long he had been doing it for. He told me a little…

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How to Create a Showstopping Customer Experience

Last week we took the girls to see Disney’s Frozen on Broadway in New York City. We happened to be sitting in front of a famous Hollywood actor. We got to talking before the show and while we were talking a man came over and said, “Excuse me….I’m sorry to interrupt you both….” I assumed he was there…

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One Simple Way To Keep Your Business Healthy & Strong

Last Tuesday after publishing the Tuesday Tidbit I got a text message from my mother that my 89-year-old grandfather would be having a pacemaker installed on Thursday. His heart had stopped for 8-9 seconds over the weekend. The next day, Wednesday, I received another text from my mother which simply read: Grandpa passed. I saw the text,…

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Honing Your Single Most Important Competitive Advantage

Last week in Newport, Rhode Island I was reminded of what a healthy and robust economy we’re currently living in. On a quiet Tuesday night, the restaurant we dined at, The Mooring, was anything but quiet. There wasn’t an empty seat in the place. We saw tables turned over multiple times and a constant lineup…

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Let Go Of The Anchor – Don’t Sink To The Bottom!

Today at my gym we did the “Murph” workout. Murph is a classic “Hero” workout from the Crossfit world done every year to commemorate a fallen soldier, Michael P. Murphy. The Murph workout is not for the faint of heart. It includes: A 1 Mile Run followed by, 100 Pull-ups, 200 Push-ups, 300 Squats, Also, another 1 Mile Run…oh, and…

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Big City, Bright Lights, It’s Showtime!

I just arrived in New York City. Tomorrow morning I’ll be speaking to a group of over 800 people from the Broadway/Theater industry. I’ll be talking to them about an industry facing loads of change, demanding customers, increased competition, extreme price elasticity and so much more. Sound familiar? I bet that could be your industry.…

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