Honing Your Single Most Important Competitive Advantage

Last week in Newport, Rhode Island I was reminded of what a healthy and robust economy we’re currently living in. On a quiet Tuesday night, the restaurant we dined at, The Mooring, was anything but quiet. There wasn’t an empty seat in the place. We saw tables turned over multiple times and a constant lineup…

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Let Go Of The Anchor – Don’t Sink To The Bottom!

Today at my gym we did the “Murph” workout. Murph is a classic “Hero” workout from the Crossfit world done every year to commemorate a fallen soldier, Michael P. Murphy. The Murph workout is not for the faint of heart. It includes: A 1 Mile Run followed by, 100 Pull-ups, 200 Push-ups, 300 Squats, Also, another 1 Mile Run…oh, and…

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Big City, Bright Lights, It’s Showtime!

I just arrived in New York City. Tomorrow morning I’ll be speaking to a group of over 800 people from the Broadway/Theater industry. I’ll be talking to them about an industry facing loads of change, demanding customers, increased competition, extreme price elasticity and so much more. Sound familiar? I bet that could be your industry.…

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You’ve Got the Right Answer to the Wrong Question

This is one of my favorite business stories of all time: “Semiconductor giant Intel was originally a memory chip manufacturer. But by 1985, memory chips had been losing them money for years. Co-founders Andy Grove (CEO) and Gordon Moore met to discuss the problem. The mood was grim. At one point, Andy turned to Gordon…

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One Process, Two Process, Red Process, Blue Process – The Evergreen Show – Episode 44

Sales processes, onboarding processes, retention processes, referral processes, it’s raining processes today! Shawn & Noah discuss how easy it is to create & combine many processes to get a huge boost to your client satisfaction and retention. You can subscribe and learn more about the show on iTunes. Find all episodes of The Evergreen Show…

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