I've worked with literally hundreds of people who own and operate membership-based businesses. Most of these are online, but I've helped a number of offline companies successfully implement the concept
People often ask me about my coaching experience, and how they can improve their own coaching, or get started coaching others.
Since 2005 I've coached over 700 entrepreneurs, marketers, and business
CEOs and Business Owners often find themselves incredibly distanced from their own customers. It's a risky and hazardous way to operate an organization. It's also remarkable, considering the customer is
Is your customer service aligned with the expectations that you've established through your positioning, marketing, or pricing?
You don't expect a $60,000 car to break down only days after purchasing and
Are you interested in dramatically transforming your consulting practice, and experiencing significant and dramatic growth in both your life and business?
Watch this video about The Mentor Program.
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I just spent four days on Kiawah Island in South Carolina with my mentor, Alan Weiss, and over 75 of the top consultants and professionals on the planet (a few
The Facebook You - Are you presenting the world an authentic version of who you are, or are you using the social platforms to present a glorified version of how
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Your Business Is Too Busy Thinking About Sex
To Enjoy Real Love
In Customer Loyalty Expert Noah Fleming's New Book, Evergreen (AMACOM 2014), He Explains Where Businesses Lost Their
Last night I watched an episode of Shark Tank where a young couple attempted to raise funds for a children's 'sippy cup' they have invented out of sheer frustration with