Other Resources

noah-8

White Papers
How To Create Eternal Life In Any Business – Access Here
Webinars & Interviews
7 Retention Mistakes Here’s a free webinar I did with Vindicia.com. Vindicia helps SaaS, Subscription, and Membership sites with payment processing to the tune of a few billion dollars per year. You have to register, but the Webinar is free. Find it HERE

 

Mixergy Master Class This one isn’t free, but I can’t recommend Mixergy.com enough. Andrew interviews founders and CEOs and provides incredible content to his subscribers. It’s no coincidence he runs on of the top subscription sites in the online marketing space. You can access the Master Class HERE and Mixergy’s main site HERE

 

National Speakers Bureau sits down with Strategic Marketing Expert Noah Fleming to hear about the Three C’s of Marketing. https://www.youtube.com/watch?v=-WRUsFbqofc

 

Nir’s Meerkat interview with Roger Dooley and Noah Fleming at SXSW 2015. https://www.youtube.com/watch?v=1Ce8nQYyxe4

 

Evergreen Marketing Book & Conversion Optimization with Noah Fleming. https://www.youtube.com/watch?v=Gmp0CUUBEVU

 

Talk To Derek – Episode 6: Noah Fleming. https://www.youtube.com/watch?v=gHRvQDpYy5A

 

John Lee Dumas chats with Noah Fleming. http://www.eofire.com/podcast/noahfleming/

 

Conversation Cast with Tim Page: How Noah Fleming Generated $270K In Sales In Just 3 Days. http://podcast.leadpages.net/noahfleming/

 

Secrets of Business Mastery Podcast with Noah Fleming. https://ceowarrior.com/podcast-noah-fleming/

 

How To Build Customer Loyalty Anywhere with Noah Fleming. http://www.uydmedia.com/how-to-build-customer-loyalty-anywhere-with-noah-fleming/

 

Noah Fleming- Cultivate Customer Loyalty on Creative Warriors Podcast . http://creativewarriorsunite.com/noah-fleming-cultivate-customer-loyalty/

 

Noah Fleming on Enduring Customer Loyalty. http://www.amanet.org/training/podcasts/Noah%20Fleming%20on%20Enduring%20Customer%20Loyalty.aspx

 

Customer Loyalty Tactics & Examples for Marketers with SalesForce https://itunes.apple.com/us/podcast/the-marketing-cloudcast/id1034077637

 

Fast Company Magazine
To access everything I’ve written for Fast Company Magazine, you can visit my profile HERE.
The Globe and Mail – Report on Business
To search for articles I’ve written for The Globe and Mail, click HERE
Other Quotes, Mentions, and Guest Posts
DM Confidential – The Do’s & Don’ts of Running a Daily Deal – Click HERE

 

The New York Times – This Week in Small Business – They’re Talking About Us – Click HERE

 

Hack The System – The Ultimate Guide to Building a Recurring Revenue Business From Scratch – Click HERE
Business Insider – What You Need To Learn From Groupon’s Unprofitable Business Model – Click HERE

 

Pepperdine University – How To Get Taken More Seriously At Work – Click HERE

 

Forbes – Are you a Hsieh or a Ferriss? Forbes.com

 

HotelExecutive.com – Your Hotel Brand, Dressed for Global Mobile Tech: Preserve Your Brand’s Look with Professional Translation – Click HERE

 

VerticalResponse.com – Getting Your Company’s Voice Right – Click HERE

 

The Windsor Star – Alienating customer base may spell disaster for Businesses – Click HERE

 

Business Insider Australia – 7 Ways To Get People To Take You Seriously – Click HERE

 

Not Every Customer Is Worth Keeping” http://www.raintoday.com/library/articles/not-every-customer-is-worth-keeping/

 

3 Qualities that Lead to Loyal Customers” http://www.raintoday.com/library/podcasts/3-qualities-that-lead-to-loyal-customers/

 

Introducing Noah Fleming’s New Book, Evergreen: Cultivate the Enduring Customer Loyalty that Keeps Your Business Thriving (AMACOM 2015) Available from Amazon at http://bit.ly/evrgrn1  https://www.youtube.com/watch?v=vMbvyCczjD8

 

Evergreen Book Review by Colleen Francis.  https://www.youtube.com/watch?v=vglnbA9bBqk

 

A summary of things you should know about Evergreen according to Noah Fleming. https://www.youtube.com/watch?v=XB7E5I3aeak

 

National Speakers Bureau sits down with Strategic Marketing Expert Noah Fleming to hear what his new book Evergreen is all about. https://www.youtube.com/watch?v=OvzloohXOB0

 

Evergreen Book Interview. https://www.dynamicyield.com/2014/12/evergreen-book-interview-noah-fleming/

 

5 Marketing Personalization Books Every Marketer Must Read. https://www.dynamicyield.com/2014/11/5-personalization-books/

 

Here’s a clip from The Evergreen Summit where we discuss the importance of the Customer Experience – even in the bathroom!  https://www.youtube.com/watch?v=WG5nUF2NVSE

Press Releases
Online Revealed 2013 Speaking Engagement Announcement – Click HERE

 

Fleming Signs Book Deal with AMACOM – Click HERE
Marketing Leader’s “Master Class in Customer Greatness” Becomes Amazon Bestseller – Click HERE

Television
CTV News highlights the successes of one of my small business clients. You can see it HERE

 

This is a short interview I did earlier this year with our local TV Cogeco station. https://www.youtube.com/watch?v=Huv4CNxb6q8

Videos & Speaking

In this video, I walk you through a simple four-step customer service improvement model made famous by FedEx, called The Hierarchy of Horrors. https://www.youtube.com/watch?v=XMNLLfJx050

 

How to Put the Customer First (and Actually Do It, Instead of Just Saying It!) – In this video, I explain why companies struggle to live up to their espoused values – and your  company can do about it. https://www.youtube.com/watch?v=sZfX8zBMEXg

 

How to Stop Annoying Your Customers – A classic study shows us how why the small mistakes we make for our customers might have a larger impact than the bigger ones. https://www.youtube.com/watch?v=wADMEl_o5ww | You can find the study here: http://webs.wofford.edu/boppkl/course…

 

In this video, I introduce the 90-day rule – a simple process for improving customer service in your company. https://www.youtube.com/watch?v=R4fhGkt50CY

 

This video talks about how your company can survive or thrive through the power of customer expectations and ensuring your service is congruent with the promises you’ve made through your sales and marketing! https://www.youtube.com/watch?v=xfScKhSPrZE

 

In this video I talk about why it’s important to always be listening to the voice of the customer. https://www.youtube.com/watch?v=dGAP-YD5Lqg

 

This video is about managing customer expectations and why marketing that’s too good can actually be costing you customers! https://www.youtube.com/watch?v=RYpX-NSHXkk

 

There’s a secret about recognizing new opportunities, and being able to rapidly jump and capitalize on them when they present themselves. Do you know what it is?  https://www.youtube.com/watch?v=FVCl6Fkb8yk

 

In this video,  I share probably the #1 tip for improving how you communicate with your customers in writing and copy. https://www.youtube.com/watch?v=oOtgkfLi0q4

 

Here’s an older speaking engagement I did with the BC Notaries. https://www.youtube.com/watch?v=tcsV8Z30-hA

 

Introduction To The Marketing Equilibrium – Here’s a small clip of me speaking at a lunch in Windsor, Ontario for Chamber of Commerce Members.  https://www.youtube.com/watch?v=nbm6pT4Heyw

 

Keynote Speaker Story – In this video I share the story of a local bank who chose to focus their efforts on new customers while neglecting the needs of their existing customers. https://www.youtube.com/watch?v=CGYjpMAeSUA

 

A short 3-Minute video with Noah Fleming’s Introduction and start to the closing Keynote at SIPA’s (Society of Information Publishers) 2012 Annual Conference. https://www.youtube.com/watch?v=trVxiNCMGgY

 

How to keep people living in small towns: Noah Fleming at TEDxChathamKent. https://www.youtube.com/watch?v=n1hqopLmX5o

 

INBOUND 2015 Ideas & Experiences: Noah Fleming “Evergreen: Nurturing Your Customers”  https://www.youtube.com/watch?v=zsk-AA9vwPQ