Happy Holidays
Today's Tuesday Tidbit is short and sweet. I'm simply writing today to wish you a Merry Christmas and share a brief message. If you celebrate something other than Christmas than
The Tuesday Tidbit – Acres of Diamonds
In a famous speech, first published in 1890, Russell Conwell’s “Acres Of Diamonds" suggested that most people look everywhere for new opportunity, increased happiness, new sources of business/customers, etc. except
Customer Love
In the book I'm currently writing, Evergreen, I talk about the importance of loving your customers. The problem, though, is that when you say "love your customers," it's often taken literally without
Don’t Fail, Experiment
Earlier this year I offered a workshop called “The Opportunity Workshop.” I thought it would sell out instantly. I marketed the event heavily to my customers, and I even booked
Hold The Egg Nog
It’s hard to believe that we’re in the final stretch of 2013 and we’re barreling full speed ahead into 2014.
Don’t go reaching for the cookies and egg nog just yet.
Bucky’s Tools
Buckminster (Bucky) Fuller once said, “If you want to teach people a new way of thinking, don't bother trying to teach them. Instead, give them a tool, the use of
How Many Chickens Can’t Walk?
Temple Grandin, a bestselling author, activist, and animal welfare expert was named one of Time Magazine's 100 Most Influential People in 2010. She’s done some remarkable work to fight for the
Attention Captain
Attention Captain
On Wednesday, a Boeing 747 landed at the wrong airport by mistake. I’m not kidding. A massive plane flown by two pilots communicated successfully with air traffic controllers, was
The Power of Empathy
How well do you empathize with your clients, customers, or prospects?
If the prospect or client you’re talking with doesn't truly feel that you're interested in understanding, and empathizing with their
The Hierarchy of Horrors
My good friend, Shawn Veltman, introduced my to a concept that I had never heard of before - The Hierarchy of Horrors. It wasn't until I did a little more