I was working with a company not long ago where the president was trying to figure out why some of his employees were so much more productive than others.
They’d just
We just finished Thanksgiving Weekend in Canada. It comes as a surprise to many of my US clients that Canadians celebrate Thanksgiving on the second Monday in October, while Americans
I've been meeting a prospective client virtually several times over the past few weeks. When we first met, he expressed his concern over the "c-word."
The C-word was "Consultant"
He explained that
My daughter just finished an incredible baseball season. Her team went undefeated, including in the final tournament where they won the Championship game.
It was a thrill to watch the girls
Before the pandemic, I spoke to a company that asked for my help conducting a 3-day sales training event because they were concerned about their salespeople's seeming inability to work
Before I get to this week's Tuesday Tidbit, I want to mention the CEO Peer Groups I'm working on putting together.Our initial (virtual) meeting is scheduled to happen next week.
How many of your customers and clients that once bought from you aren't buying from you anymore?
Do you know why they're leaving?
Do you know your current attrition rate?
Surprisingly, most companies
Happy Tuesday!Many areas of the world seem to be waiting.Others are moving full steam ahead.And yet, here we sit, trying to weigh all the risks and alternatives in a time
It's Tuesday again!And I'm back with another video Tuesday Tidbit.Before I share the video, I've been talking to a number of you about the CEO Peer Groups I'm starting. I
We just returned from a six-hour drive to northern Ontario, where we dropped my oldest daughter, Avalon, off at an overnight camp for the first time. (I'll be back with