I started my first business when I was 8-years-old.Little did I know I was tapping into one of the most valuable lessons in business.If I were to ask you, what’s
Last week I tried to engage the autopilot features in my car, and they didn't work. Then a client told me this year has been like driving through a thick,
In today's Tuesday Tidbit I share a story you've got to hear it believe it!This is a story never shared in the Tidbits before...If you want happy customers, and a
Yesterday I was speaking to one of my clients who said my 2016 book Evergreen remains a game-changer for his business.When I asked him "why?" I was expecting him to share all
This week I share an important lesson as we head into this next phase of the pandemic.The next few months are uncertain. We could be looking at an extended period
For this week's Tuesday Tidbit, I wanted to share a video to talk about the big question on everyone's mind:Click the video below or here to see this week's Tuesday Tidbit video
Did you know I've created a dozen courses for LinkedIn?These are courses that I've written and put together for their LinkedIn Learning platform.These courses cover a range of my expertise, including everything
Why have some organizations used the pandemic as a reason to provide terrible customer service?My bank has a notification pop-up after filling out a contact form, telling me that it
This past weekend was Thanksgiving here in Canada. With virus numbers surging again, families were urged to celebrate with their immediate families and maintain safe social distancing.We enjoyed two fabulous
About three weeks ago, it suddenly got freezing cold.That was the primary reason I decided it was time to put the Land Rover away and get some new wheels.Within the