Uncategorized January 29, 20190CommentsDoes This Secret Customer Strategy Still Hold Water?It’s hard to believe that I’ve been writing the Tuesday Tidbits™ for over five years. One of those classic Tidbits was written in 2014, and it was titled The Strategy
Uncategorized January 23, 20190CommentsNoah’s Tuesday Tidbit: Stop Holding up the Line! Escalators, Exits, and What Your Company Really NeedsI was walking through the Detroit airport the other day and was in a bit of a rush to catch my next flight.I had to board a train to get
Uncategorized January 15, 20190CommentsHere Come The Customer Service Body Cameras (and how to avoid them!)In 5 years or less will people in customer service roles be wearing body cameras?
Uncategorized January 8, 20190CommentsHow to Ensure 2019 is The BEST Year Ever For Your CompanyHere's a simple 3-step method to make 2019 your best year of business ever.