Business Community Consulting Creativity Customer Experience Customer Loyalty Customer Service Dealing With Difficult Customers Evergreen The Customer Loyalty Loop The Evergreen Show Tuesday Tidbit August 28, 20180CommentsWhen Saving a Dollar Costs You TwentyMy book, Evergreen, was recently named by Book Authority as the #4 Best Customer Service Book of All Time. I was pretty excited when I heard the news. As I quickly scrolled down the