Internal Benchmarking 101: There’s literally no excuse to not be doing this! – The Evergreen Show – Episode 34
Join Shawn and Noah for an introduction to the importance of Internal Benchmarking, using this wonderful New Yorker article as a jumping off point (https://www.newyorker.com/magazine/2018/02/05/customer-satisfaction-at-the-push-of-a-button)
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