If you've been reading the Tuesday tidbits for any length of time, then you've no doubt heard me talk about The Hierarchy of Horrors before. If you need a refresher,
Working harder isn't the answer. Working smarter is a trite expression. So what is a busy business owner to do in order to generate better results without incurring burnout? Today,
Today’s Tuesday Tidbit is an excerpt pulled from my new book Dealing with Difficult Customers which was officially released yesterday. You can order yours here.
A BIG thanks to Debra Margles, President of Michael
The best strategy in the world can't overcome the handicap of being stuck with an underperforming team, or with an overworked team when key players leave. Join Noah and Shawn
Noah & Shawn's new book, Dealing with Difficult Customers is officially available tomorrow, November 20, 2017. Enjoy this bonus episode where they dig into a few concepts from the book.
You
We’ve talked about The Bentley and The Butler before in the Tuesday Tidbits. In case you missed part one or if you need a refresher, you can find it HERE. Here's part two.
Alfred
Why do some customers seem destined to cause problems for your company? Is it just them, or is there something you could be doing differently to win over these difficult
I was working with a company not long ago where the president was trying to figure out what accounted for the vast differences in productivity per employee.
They’d just introduced some