Remember the old experience of renting a movie?
You used to have to get your winter boots and coat on, warm up the car, shovel the driveway, head to the video
I spent close to 10 years working in the restaurant industry.
Here's a little secret (which you probably already know):
More often than not, families who bring their children to dine are
We all know the customer isn't always right.
In his classic book Winning Jack Welch talks about the importance of Candor within a company–being honest about the impact and effectiveness of
Two of the most often heard boardroom buzzwords over the past few years have been the words "authenticity" and "transparency."
I say they're buzzwords because they are built on the wrong
I remember back to a trip to Switzerland where my wife and I stumbled upon a fantastic bakery. The owner of the bakery only spoke German and we only spoke
Are you confident that your people would know how to make a quick decision in a stressful situation?
Many companies take far too long to make decisions.
Even when companies know the
I was in Louisiana last week meeting with a prospective client. We spent the whole day together discussing the ins and outs of his business, his company's sales and marketing
My 5-year-old daughter learned to ride a two-wheel bike this past weekend.
She picked it up in about 15 minutes. By the end of the weekend, she had built up