A few weeks ago JetBlue made headlines when they allowed a three-year-old toddler to pee herself on the tarmac.
When this story broke, I was interviewed by a reporter with USA
In my upcoming book, Evergreen: Cultivate the Enduring Customer Loyalty that Keeps Your Business Thriving - I introduce the Three Cs of Evergreen companies.
I talked about the Principle of Character in a
The US will be energy independent within ten years.
Technological advances in oil and gas recovery through processes like hydraulic fracking or fracturing has allowed the US dramatically to increase its
Today's Tidbit is short and sweet - but powerful.
I got a letter recently from a large company. As I pulled it from my mailbox, I was somewhat intrigued. Everything about
Last weekend I competed in a Fly Fishing tournament.
Before you picture me perched high on a rock over some pristine river, casting my line like Brad Pitt in A River
I'm happy to report that I've passed all the entry requirements and have been accepted for Full Membership to the Society for the Advancement of Consulting (SAC).
SAC members abide by
I wanted to share a brief update about my book Evergreen.
Here's the CliffsNote's version.
1) The book is still 227 days away from being released.
2) You can't pre-order the Kindle version yet,
In my upcoming book (coming out sometimes in the next millennium according to the traditional publishing world), I introduce a group of concepts I call the Three Cs of Evergreen
In the marketing world...
[tweetable alt="Retention is boring and optimization is sexy, but at what cost?"]Customer retention is boring, and optimization
(especially around acquiring new customers) is sexy.[/tweetable]
It feels great, and you