2013 – Page 4 – Fleming Consulting & Co.

August 21, 20130Comments

Press Release: Loyalty Expert, Noah Fleming, Signs Publishing Deal With AMACOM For His New Book, “Evergreen”

FOR IMMEDIATE RELEASE Your Business Is Too Busy Thinking About Sex To Enjoy Real Love In Customer Loyalty Expert Noah Fleming's New Book, Evergreen (AMACOM 2014), He Explains Where Businesses Lost Their

Opportunity

Uncategorized

August 20, 20130Comments

Frustration Opportunity

Last night I watched an episode of Shark Tank where a young couple attempted to raise funds for a children's 'sippy cup' they have invented out of sheer frustration with

August 12, 20130Comments

Customer-Focused or Narrow-Minded Focus?

Here's a short story explaining what's wrong with too much focus on getting new customers and not enough on keeping your existing customers...

Misc

My Thoughts

August 12, 20131Comments

Those Who Want Be Helped

My mentor and friend Alan Weiss often says, "Put your own oxygen mask on first." Just like the flight attendant's safety announcement, we need to help ourselves before we can help

Events

July 24, 20132Comments

Nominated as Powerhouse Professional

Greetings, friends. A local business publication, Biz X Magazine, in Windsor, Ontario, has informed me that I've been nominated for an award. I've been nominated as the 2013 Powerhouse Professional - "A local business owner

Business

Customer Experience

Customer Service

July 23, 20130Comments

The Voice of The Customer – Are you Listening?

Here's something you don't hear in boardrooms too often, "What would our customers think?" - "How would our customers react?" There are a lots of different buzzwords and catchy phrases floating

Business

Customer Experience

July 22, 20130Comments

How Loyal Are You

Forget customer loyalty. How loyal are you to your customers? You see, we're often talking about customer loyalty, but what about reversing that thinking? Who declared this a one-way street? To

Business

Not Yours

July 12, 20130Comments

These Are My Thoughts, Not Yours

Here are some things I've been thinking about over the past few weeks. Take from it what you will, but there are tremendous lessons to be learned from each one

Fun Stuff

Life

July 10, 20132Comments

You’re Getting Older…

Last night I saw Canadian rocker Matt Good play in Windsor. The last time he played locally was 13 years ago. I was at that show. You know you're getting older

Business

Entrepreneurship

Fun Stuff

July 4, 20130Comments

Becoming Superman or Superwoman

Tuesday I had an incredibly busy day packed with client meetings followed by an early dinner with my family, and a late night film with my Brother. We had been

« Older Articles Newer Articles »