Let Go Of The Anchor – Don’t Sink To The Bottom!
Today at my gym we did the “Murph” workout. Murph is a classic “Hero” workout from the Crossfit world done every year to commemorate a fallen soldier, Michael P. Murphy. The Murph workout is not
Category
Books
What Would You Do?!
Today’s Tuesday Tidbit is an excerpt pulled from my new book Dealing with Difficult Customers which was officially released yesterday. You can order yours here.
A BIG thanks to Debra Margles, President of Michael
Special Bonus Episode of The Evergreen Show – November 19, 2017
Noah & Shawn's new book, Dealing with Difficult Customers is officially available tomorrow, November 20, 2017. Enjoy this bonus episode where they dig into a few concepts from the book.
You
Maybe You Don’t Need To Hug Your Customers
A few weeks ago I was speaking at a Customer Experience conference. Everyone was fired up and wanted to talk about the airlines!
"Those damn airlines..."
“What a lousy customer experience airlines
Stop Trying to Manage the Unmanageable
Are you spending your time worried about the wrong things?
I remember an article from a couple of years ago where my good friend Shawn Veltman (who’s also co-authoring my next book with
How Walter White Is Destroying Your Company’s Marketing Efforts (and What You Can Do to Fix It)
We did a simple exercise at the recent Evergreen Summit. Participants were asked to spend two minutes writing everything they knew about their favorite TV characters.
For two minutes, heads were
Got Something To Say?
Anyone can write a book.
Of course, many years ago your chances of actually seeing your book in print were just about zilch. Your chances of finding an agent, or a
Are you average?
Chris Guillebeau released his new book yesterday, The Art of Non-Comformity: Set Your Own Rules, Live the Life You Want, and Change The World.
When I started flipping through it last
You might just need to listen carefully….
This is for the passion seekers. I was in the middle of writing another post, and then I read this. This is for those of us still asking the questions
Emulate the Amish
I read an interesting post on BrandAutopsy this morning. John Moore reviewed the new business book Success Made Simple - An Inside Look At Why Amish Businesses Thrive.
As John says,"According