What about perceived value?

Yesterday I was speaking with a client about pricing a new online service. The client kept referring to the “perceived value” of the service if he charged more than his competitors.

Let’s say we have two items and one is $69 bucks and the other is $99.
They are both almost identical yet many people would opt for the more expensive item simply because they perceive that the higher cost must mean it’s a better product.

Here’s my take on it when it comes to pricing your own stuff:

Don’t play the price game.

If your position is to beat your competitors based on being the “cheapest,”  I think you’re going to lose.  However, if you play the price game and believe that by charging more for your product and hoping to justify it based on  “perceived value,” then you’re also losing.

Play the game like this:

Develop an awesome product or provide amazing service and then you can charge whatever you want. Your customers won’t need to perceive anything except your product or service being a true bargain even as the highest priced option.  You can justify being the most expensive because you’re offering actual value as opposed to perceived value.

  • daveelliott

    Good call,Noah. In order to sell your service, you must differentiate yourself from others. Being the cheapest allows others to move to that price point, but being able to offer THE BEST SERVICE and a UNIQUE SERVICE is often what allows businesses to grow. Love reading your posts.

  • http://noahfleming Noah Fleming

    Dave awesome! Thanks for checking in and responding. I appreciate it.

    We going to see you soon?

  • Dave Elliott

    Yes…we are coming this weekend..will be great to see Heather and you…and the “fam”

  • John

    I think Dan Kennedy the wizbang Direct Mktg genius(IMHO) said compare apples to oranges never apples to apples.

    So, avoid letting customer compare you to ANYONE!
    Be unique.Unusual.One of a kind.yeah redundants run in my family :)

    In my round about, going in circles kind of way I agree with your post.

    In a nutshell(case?) OVER deliver to a point that they would want to introduce you to their family as the nut job who is giving away soooo much value for so little.

    In fact, ask, how can you pack so much value that price is not even an object, the only question being, how soon can I buy or get started!

    John-Boy