Comments on: Business or Real? http://noahfleming.com/blog/business-or-real linchpin in training Thu, 02 Feb 2012 14:43:00 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Noah Fleming http://noahfleming.com/blog/business-or-real/comment-page-1#comment-703 Noah Fleming Thu, 15 Apr 2010 16:18:40 +0000 http://noahfleming.com/blog/?p=2089#comment-703 Thanks Laura!<br><br>I always appreciate your wisdom.<br><br>It seems these days the only people making movements ahead are the ones who said "what a minute, this toolkit is flawed. I'm going to do things my own way."<br><br>Noah Thanks Laura!

I always appreciate your wisdom.

It seems these days the only people making movements ahead are the ones who said “what a minute, this toolkit is flawed. I'm going to do things my own way.”

Noah

]]> By: Noah Fleming http://noahfleming.com/blog/business-or-real/comment-page-1#comment-701 Noah Fleming Thu, 15 Apr 2010 16:16:50 +0000 http://noahfleming.com/blog/?p=2089#comment-701 You're right Joe.<br><br>People want to deal with people...nuff said. Business? For sure. But at the heart of it we're all just real people.<br><br>Ditch the manuals and training guides I say! You're right Joe.

People want to deal with people…nuff said. Business? For sure. But at the heart of it we're all just real people.

Ditch the manuals and training guides I say!

]]> By: Noah Fleming http://noahfleming.com/blog/business-or-real/comment-page-1#comment-702 Noah Fleming Thu, 15 Apr 2010 16:15:59 +0000 http://noahfleming.com/blog/?p=2089#comment-702 Thanks John-Boy! Thanks John-Boy!

]]> By: JosephRatliff http://noahfleming.com/blog/business-or-real/comment-page-1#comment-699 JosephRatliff Wed, 14 Apr 2010 20:51:48 +0000 http://noahfleming.com/blog/?p=2089#comment-699 Good stuff Noah.<br><br>I like to start a genuine conversation with business owners, and if that conversation leads to doing business, then the business owner is comfortable with that and will do business. If they just want to end the conversation, that's fine with me too.<br><br>What's funny about "selling" services is you really don't have to sell at all, in fact I recommend that you don't "sell" at all...because people will read into that, and your chances of doing business go down. Good stuff Noah.

I like to start a genuine conversation with business owners, and if that conversation leads to doing business, then the business owner is comfortable with that and will do business. If they just want to end the conversation, that's fine with me too.

What's funny about “selling” services is you really don't have to sell at all, in fact I recommend that you don't “sell” at all…because people will read into that, and your chances of doing business go down.

]]> By: John Boy http://noahfleming.com/blog/business-or-real/comment-page-1#comment-700 John Boy Wed, 14 Apr 2010 20:50:45 +0000 http://noahfleming.com/blog/?p=2089#comment-700 Toyota execs should have read this...years ago.<br>Consumer Reports just trashed their Lexus SUV as a DO NOT BUY due to flipping over.<br>How come one restaurant is Packed to the Gills with people waiting an hour to get seated while another place across the street is dead and dying? <br>And are they studying the busy place to learn anything? Doubtful.<br><br>Right on the button again Noah :) Toyota execs should have read this…years ago.
Consumer Reports just trashed their Lexus SUV as a DO NOT BUY due to flipping over.
How come one restaurant is Packed to the Gills with people waiting an hour to get seated while another place across the street is dead and dying?
And are they studying the busy place to learn anything? Doubtful.

Right on the button again Noah :)

]]> By: Laura Kimball http://noahfleming.com/blog/business-or-real/comment-page-1#comment-698 Laura Kimball Wed, 14 Apr 2010 20:39:49 +0000 http://noahfleming.com/blog/?p=2089#comment-698 I used to manage commission sales reps in the gift industry. They worked hard to develop relationships with their retail accounts based on trust, but ultimately the relationship was grounded in how many dollars they could write. <br><br>It was interesting to see a shift in the reps when the economy collapsed. Retailers weren't buying and it was hard to get an appointment (b/c buyers knew they'd have to buy). The buyers trusted their reps to lead them to bestselling merchandise. The reps were scared and careful not to write an order for a product they weren't certain would sell. For if they did and the account was loaded down with merchandise that didn't move, it'd jeopardize the relationship. <br><br>As a consumer, I have found some restaurants and businesses (usually locally owned) that do care about the relationship they have with their customer and those are businesses I return to and recommend to friends.<br><br>Being 'misleading' is part of a salesperson's toolkit. But I would much rather buy from someone who is honesty, transparent, and treats me as a person. Nice post, Noah. I used to manage commission sales reps in the gift industry. They worked hard to develop relationships with their retail accounts based on trust, but ultimately the relationship was grounded in how many dollars they could write.

It was interesting to see a shift in the reps when the economy collapsed. Retailers weren't buying and it was hard to get an appointment (b/c buyers knew they'd have to buy). The buyers trusted their reps to lead them to bestselling merchandise. The reps were scared and careful not to write an order for a product they weren't certain would sell. For if they did and the account was loaded down with merchandise that didn't move, it'd jeopardize the relationship.

As a consumer, I have found some restaurants and businesses (usually locally owned) that do care about the relationship they have with their customer and those are businesses I return to and recommend to friends.

Being 'misleading' is part of a salesperson's toolkit. But I would much rather buy from someone who is honesty, transparent, and treats me as a person. Nice post, Noah.

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